GB and Refund Policy
Group Buy Policy
Cancel and Refunds
- Do not order item with different group-buy/pre-order products. We will try our best to ship as soon as they are available. If you purchase them together, we will shipped together when all items are available.
- The end product may vary in color from the renders(image is shown on GB page) as they are not guaranteed to be 100% accurate to the end product.
- The estimated date of delivery is just that - an estimate. Delays and setbacks may occur.
If you purchased Group Buy product, you are agreeing to the above terms.
Cancel and Refunds
In Stock item: If you want to cancel your order, please contact us before your order is shipped, we will process the refunds ASAP. Once we shipped, you cannot cancel your order.
Groupbuy/Pre-Order item:
You only can cancel the order in 7 days after you place the order to get a full refund. After 3 days, we will charge you 3.65% + 50 cents SGD restocking fee.
We are unable to cancel the order once the group buy ends.
Returns
Unfortunately, we don't offer return or exchange unless we sent you the wrong/defective items.