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Please read the steps below, thank you so much!
WHAT DO YOU NEED TO DO? Step 1. Leave a note(your Primus ID or Winner ID) when you check out You can find the ID in Checklist(Standard) or Checklist(Taeha) column A, kindly double-checks the note before checking out.
Step 2. Check out with your latest address. To ensure a smooth process.
Please check out this order under thesame accountas your Primus order. (This is the only way we can check and locate your original primus order)
We areNOT ABLE to upgrade the shipping method, kindly review before checking out.
Do not order other items with your primus, the shipping box is customized and just fits for the keyboard itself. If you order other products, we will deduct the transaction fee and cancel your order.
Step 3. Choose the courier that you prefer DHL Express is highly recommended for international customers. We will pack it properly, but if your parcel gets damaged or lost by other couriers, we are not responsible for the compensation, it may take up to half a year to claim if the parcel is damaged or lost. We won't ship the primus through Singpost.
Once again, please consider DHL Express!
Can you undervalue the parcel? I am sorry we are unable to undervalue it.
Can I self-collect if I am coming from SG? Self-collection is not available at the moment due to the covid situation.