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Please note that: This is for Taeha x Primus Kit Standard only (If you ordered the secret kit, do not pay the shipping now) Please read the steps below, thank you so much!
What do you need to do?
Step 1. Choose your weight options, this will be affecting the shipping cost. If you are not sure about your choice, you may refer to this checklist.
Step 2. Leave a note(your Winner ID) when you check out You can find your winner ID in checklist column A, kindly double-check the note.
Step 3. Check out with your latest address. To ensure a smooth process,
Please check out this order under thesame accountas your Primus order. (This is the only way we can check and locate your original primus order)
We areNOT ABLE to upgrade the shipping method, kindly review before checking out.
Do not order other items with your primus, the shipping box is customized and just fits for the keyboard itself. If you order other products, we will deduct the transaction fee and cancel your order.
Step 4. Choose the courier that you prefer DHL Express ishighly recommendedfor international customers. We will pack it properly, but if your parcel gets damaged or lost by other couriers, we are not responsible for the compensation, it may take up to half a year to claim if the parcel is damaged or lost. We won't ship the primus through Singpost.
Once again, please consider DHL Express!
Can you undervalue the parcel? I am sorry we are unable to undervalue.
Can I self-collect if I am coming from SG? Self-collection is not available at the moment due to the covid situation.
Why does the project delay for so long? We are really sorry about the delay. Due to the covid, many anodizing factories closed their business and our partner CNC factory have to find suitable factories to carry on (we have more than 10 colors for primus).
We have shipped the China batch and received much feedback from the community, we do believe that we should add LED kits for buyers (to make the assembly works easier) and foam (to give more options since it is a gasket keyboard kit, foam as a dampener).
How about a secret kit? Due to the brand new surface treatment we R&D, the secret kit is still in production, we don't have an estimated shipping time at the moment. We will update the buyers once we get the update from the factory.