Groupbuy Policy

What is a group buy?

A group buy is a process through which we, as a community, can use our collective buying power to purchase goods at a reduced price.

How do we run the group buy?

We will open the group buy window for a certain period, depending on different products. People can join the group buy during this period. Production will start after we end the group buy and submit orders to the factory.

How long will you receive your group buy order?

It usually takes 6-12 months for manufacturing if there is no delay from the factory.

Different group buy products have different lead times, please refer to the product page for more details.

Please do not mix group buy items with in-stock items or mix different group buys.

Can I cancel my group buy order?

Before the group buy ends, a 4% transaction fee will be deducted. One group buy window will be open for a certain period, depending on different products. If the group buy has ended, we are unable to cancel the order or make any changes. We do not accept returns/exchanges for group buy products. 

Will there be any extras after the group buy?

Extras will only be available after we fulfill all the group buy orders.

Few ways for the latest information:

  1. iLumkb Discord
  2. Contact us

You can also sign up for restock notifications located on the right-hand side of the product page.

Something about group buy:

  • Please do not order products from different group buys/pre-orders. We will try our best to ship them as soon as they are available. If you purchase them together, we will only ship the parcel when all items are available.
  • The end product may vary in color from the renders(image is shown on GB page) which are not guaranteed to be 100% accurate to the end product.
  • Estimated shipping date may be delayed.
  • The transfer of groupbuy spots is not allowed. We must make sure all orders are shipped to the customer who purchased them. After you receive the items, anything you do is up to you.

Kindly note that once the product has been re-sold, we are not responsible for any issues the product may have.